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Medical Imaging Full Service Contracts Improve Efficiency and Minimize Downtime

Medical Imaging Full Service Contracts Improve Efficiency and Minimize Downtime

As a professional overseeing medical imaging equipment, you understand the importance of keeping your equipment performing to operations standards and patient demand. You understand that your medical imaging equipment, including CT scanners, MRI machines, ultrasound devices, and x-ray systems are the backbone that keeps your department running smoothly. However, have you considered a  medical imaging full service contract maintenance to keep your equipment functioning properly? 

Key Takeaways about Medical Imaging Full Service Contracts and Packages:

 

  • Consider whether or not your full service maintenance contract is truly a “full package” including all parts, labor, and travel expenses.
  • Preventative maintenance is a critical feature that is a proactive approach that minimizes downtime and ensures equipment is operating correctly.
  • When looking into full service maintenance contracts or packages, look for a provider who offers true 24/7 support – including holidays.
  • Look carefully to see the full spectrum of medical imaging equipment and modalities that are listed. If there is not comprehensive coverage to support your facility, you’re going to face additional fees.

Consider Parts, Labor, and Travel Expenses

When considering a full service contract maintenance package, one of the most significant features to think about is whether it covers all parts, labor, and travel expenses necessary to repair your equipment. If the package covers these areas, you won’t have to worry about any unexpected expenses or hidden fees when an expert Field Service Engineer services your equipment. 

Critical Feature Often Overlooked: Preventative Maintenance

Preventative maintenance is another critical feature of a medical imaging full service contract maintenance package. We recommend scheduling regular visits by Field Service Engineers to service your medical imaging systems, ensuring that everything runs smoothly. This proactive approach minimizes downtime and ensures that your equipment performs at peak performance. Field Service Engineers can identify and fix any problems before they become costly or cause significant patient delays. 

24/7 Coverage – Even on Holidays

In addition to preventative maintenance, it’s crucial to work with a service provider that offers 24/7 service availability for emergency repairs, even on holidays. It’s recommended to work with a team of Field Service Engineers who are available for same-day repairs and replacements so that issues can be resolved quickly and efficiently. 

Truly a Comprehensive Spectrum for Medical Imaging Equipment and Modalities

Finally, a full service contract maintenance package should cover a full spectrum of imaging equipment, including CT scanners, ultrasounds, x-ray equipment, MRI scanners, PACS, peripherals & ancillary equipment, and portable x-ray units. This comprehensive coverage means you don’t have to find separate contracts for each piece of equipment, which can often hide additional fees.

Summary

Investing in a medical imaging full service contract maintenance package for your medical imaging equipment is an essential step in keeping your facility running smoothly. At National Imaging Solutions, our medical imaging full service contract maintenance package covers all parts, labor, and travel expenses required to repair your equipment. Our preventative maintenance and 24/7 service availability ensure that any issues are identified and resolved quickly. With our comprehensive coverage, you can have peace of mind knowing that your equipment is in good hands. Contact us today to get started with your medical imaging full service contract package.

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